New User Training
All Users
Secure web portal access for sites without Single Sign-On (SSO).
Special Topics
Two-Factor Authentication (2FA)
Two-Factor Authentication adds an extra layer of security to your account. Along with your password, you will verify your identity using a second method, such as a code sent to your phone or an authentication app.
In some cases, organizations may use an approved security token instead.
Why it Matters
2FA helps protect sensitive health information and supports security requirements.
Provides a printable version of the information presented on this page for offline access and future reference.
Provides step-by-step screenshots and instructions from our technology vendor for setting up Two-Factor Authentication (2FA) and accessing your HIE Portal account.
Provides a screen-recorded walkthrough from our affiliate partner demonstrating the setup of Two-Factor Authentication (2FA). Please note that some screens may appear slightly different due to variations in branding, colors, and system configuration.
Existing Participant: If you a are an existing participant and need help or want to schedule additional training, email your healthEconnect Alaska account manager.
The onboarding pathway provides a structured introduction to the HIE, but all resource materials are also available individually through our Resource Library. Browse guides, videos, FAQs, and training materials at any time to support your ongoing learning and day-to-day use of the HIE.