New User Training
All Users
- 5 minutes
- Web page content
- 5 minutes
- Info Sheet | Video
Secure web portal access for sites without Single Sign-On (SSO).
- 10 minutes
- Info Sheet | PDF Guide | Video
- 15 minutes
- PDF Guide | Video
- 10 minutes
- PDF Guide | Video
- 5-10 minutes
- Info Sheet
Special Topics
- 10 minutes
- Info Sheet | PDF Guide
- HIE Admins
- 15 minutes
- PDF Guide | Video
- Care Coord. & Managers
- 15 minutes
- Info Sheet | PDF Guide
- Panel Uploader
- 20 minutes
- Info Sheet
- Medicaid Redet. Sites
- TBD - Coming Soon
- SUD/MAT Providers
Who is healthEconnect Alaska?
- 10 minutes
- Web Content | Video
- All Users
Alaska’s Health Information Exchange
Established in 2009, healthEconnect Alaska is a nonprofit organization designated by the Alaska Department of Health to serve as Alaska’s statewide Health Information Exchange (HIE).
Our mission is to improve the health and wellbeing of all Alaskans by securely connecting healthcare information and supporting the timely exchange of data where and when it is needed most.
Today, healthEconnect Alaska works with more than 130 organizations across the state and supports a growing network of providers, hospitals, behavioral health organizations, laboratories, public health programs, and community partners.
Built in Alaska, for Alaska
Our Team
- Our staff members are Alaskans who live and work in the communities we serve.
- Our team brings experience in clinical care, behavioral health, and health informatics.
- We provide practical, responsive support informed by Alaska’s unique healthcare landscape.
Our Board of Directors
- Our Board includes representatives from hospitals, healthcare organizations, and industry associations across Alaska.
- Board members provide strategic guidance and industry expertise.
- Their leadership helps ensure our priorities remain aligned with the needs of Alaska’s healthcare community.
Our Technology Partner: CRISP Shared Services (CSS)
healthEconnect Alaska partners with CRISP Shared Services (CSS), one of the nation’s leading health information exchange technology organizations. CSS supports HIEs and public health initiatives across the country and maintains nationally recognized security and privacy standards. Together, we work closely to deliver reliable, secure, and innovative services to Alaska’s healthcare community.
Because of this partnership, you may occasionally see CSS logos on training materials or be referred to CSS for technical assistance. This is normal. healthEconnect Alaska and CSS operate as collaborative partners, maintaining open communication and shared priorities to ensure network participants receive timely, coordinated support.
Services we Provide
Health Information Exchange (HIE) Portal
Secure access to patient information and care coordination tools through the HIE Portal or directly within participating electronic medical record systems.easily shared with patients.
Public Health Reporting
Electronic reporting solutions that support public health programs and streamline the exchange of laboratory, immunization, and other reportable data.
Direct Secure Messaging (DSM)
A HIPAA-compliant messaging solution that enables healthcare organizations and care teams to securely exchange protected health information. provide as take-home resources.
Data Solutions
Customized data routing, analytics, reporting, and visualization services that help organizations make better use of healthcare data.
Our Network
healthEconnect Alaska’s network includes more than 130 participating organizations and over 850,000 patient records. Participants include:
- Regional hospitals
- Critical access hospitals
- Ambulatory practices
- Behavioral health organizations
- Laboratories
- Community-based organizations
- Public health programs
- Government agencies
- Healthcare providers and care teams across Alaska.
Together, these organizations form a statewide network that helps ensure the right information is available to the right people at the right time, supporting safer, more coordinated care for Alaskans.
Guides & Resources
What is the HIE?
This 30 second video gives a very brief overview of how our Health Information Exchange works:
Getting Help
For existing network participants, contact your healthEconnect Alaska Account Manager.
Not sure who to contact? Reach out to the healthEconnect team:
- 907-770-2626
- info@healthEconnectAK.org
- www.healthEconnectAK.org
Resource Page
The onboarding pathway provides a structured introduction to the HIE, but all resource materials are also available individually through our Resource Library. Browse guides, videos, FAQs, and training materials at any time to support your ongoing learning and day-to-day use of the HIE.