New User Training

All Users

Secure web portal access for sites without Single Sign-On (SSO).

Special Topics

Training Overview

Table of Contents

Welcome!

Welcome to the healthEconnect Alaska HIE Portal onboarding experience. Our team has assembled a recommended sequence of resources to help new users become familiar with the HIE Portal, its tools, and key considerations for participating in the network. 

Getting Started

 Prefer a PDF version?

View or download the complete onboarding training map here.

Modules are organized into two categories:

All Users

Core content recommended for all new users, regardless of role or responsibilities within their organization.

Special Topics

Additional topics recommended for users with additional responsibilities, such as HIE Administrators, patient panel managers, and others who use specialized HIE tools or manage HIE-related workflows.

Need a Refresher Later?

The resources featured throughout this onboarding sequence are also available individually in the healthEconnect Alaska Resource Library.

Links

Use the links at the bottom of each module page to access related resources directly.



OR

Resource Library

Browse the Resource Library anytime for guides, videos, release notes, announcements, and other support materials.

Important Note

Guides & Resources

Resource Page

The onboarding pathway provides a structured introduction to the HIE, but all resource materials are also available individually through our Resource Library. Browse guides, videos, FAQs, and training materials at any time to support your ongoing learning and day-to-day use of the HIE.

Getting Help

  • Existing Participant: If you a are an existing participant and need help or want to schedule further training, email your healthEconnect Alaska account manager.

  • If you are not an existing participant or you are not sure who your healthEconnect Alaska account manager is, reach out to us at: info@healthEconnectAK.org or call 907-770-2626.