New User Training
All Users
Secure web portal access for sites without Single Sign-On (SSO).
Special Topics
HIE Admin Information
You’ve been identified as your organization’s Health Information Exchange (HIE) Administrator. In this role, you help ensure your team has the right access to HIE tools and that patient data is
accessed securely and appropriately.
As an HIE Admin, you manage who in your organization can access HIE tools and data. Your core responabiilites include:
1. Add and manage users
2. Assign the right tools
Ensure users have access to the services they need and only those.
3. Complete regular user audits
4. Troubleshoot or escalate issues
Your work helps:
Without regular user management:
Provides the same information available on this webpage in a downloadable, printable format. This document can be used as a quick reference, shared during trainings, included in onboarding materials, or saved for offline access.
A comprehensive reference guide for designated HIE Administrators. This resource provides step-by-step instructions and detailed information for managing users, roles, permissions, etc. within the HIE Admin Tool.
Provides a 1-hour training on using the HIE Admin Tool, delivered by our technology vendor, CRISP Shared Services.
Existing Participant: If you a are an existing participant and need help or want to schedule additional training, email your healthEconnect Alaska account manager.
The onboarding pathway provides a structured introduction to the HIE, but all resource materials are also available individually through our Resource Library. Browse guides, videos, FAQs, and training materials at any time to support your ongoing learning and day-to-day use of the HIE.