Two-Factor Authentication (2FA) adds an extra layer of security to your healthEconnect Alaska HIE Portal account by requiring a second verification method during login. These resources provide step-by-step guidance for setting up and using 2FA within the HIE Portal, including a downloadable user guide and a walkthrough video.
Covered Topics:
- Setting up Two-Factor Authentication for the HIE Portal
- Using the Authy app and other authenticator applications
- Using a hardware security key (FIDO2)
- Logging in with push notifications or verification tokens
- Accessing the HIE Portal without cellular service using TOTP codes
- Resetting a phone number or security key
- Requesting temporary assistance if a device or security key is unavailable
Resource Formats:
| Information Sheet | Introduces the background and context of two-factor authentication, particularly useful to new users. |
| How-To Guide (PDF) | Provides screenshots and step-by-step directions for using Setting up 2FA |
| Video | Provides a screen-recorded walkthrough from our affiliate partner demonstrating the setup of Two-Factor Authentication (2FA). Please note that some screens may appear slightly different due to variations in branding, colors, and system configuration. |
Video:
Please note that some screens may appear slightly different due to variations in branding, colors, and system configuration.