Patients may have questions about how health information exchange works, who can access their information, and what choices they have regarding participation. These resources are designed to help healthcare professionals answer common questions, explain the benefits of information sharing, and build patient trust through clear, consistent communication.
Covered Topics:
- How to explain health information exchange in simple, patient-friendly terms
- Common questions patients may ask about privacy, security, and participation
- Key talking points for discussing the HIE with patients
- Examples of how information sharing supports care coordination
- Patient choices and how to address concerns about participation
- Real-world patient scenarios that illustrate the value of the HIE
Resource Formats:
| Information Sheet | Provides background information, key talking points, and additional context to help staff confidently discuss the HIE with patients. |
| Patient FAQs (PDF) | Offers a printable collection of frequently asked questions and answers that can be shared directly with patients or used as a reference during conversations. |
| Patient FAQs (Web Content) | Provides answers to common questions about health information exchange, privacy, security, and participation in an easy-to-access online format. |
| Patient Story Videos | Presents patient scenarios that illustrate how information sharing supports care and provides examples that can help explain the value of the HIE. |