Who is healthEconnect Alaska?

Whether you’re new to healthEconnect Alaska or simply want to learn more about our organization, these resources provide an introduction to who we are, what a Health Information Exchange (HIE) is, the services we provide, and how we work with healthcare organizations and partners across Alaska to support better care through secure health information sharing. […]

Talking to Patients about the HIE

Patients may have questions about how health information exchange works, who can access their information, and what choices they have regarding participation. These resources are designed to help healthcare professionals answer common questions, explain the benefits of information sharing, and build patient trust through clear, consistent communication. Covered Topics: Resource Formats: Information Sheet Provides background […]

Medicaid Redetermination

Medicaid Redetermination helps organizations identify patients who may be at risk of losing Medicaid coverage and supports outreach efforts to encourage timely renewal. These resources provide guidance on using the Patient Panel Processor, preparing and formatting panel files, and understanding the Medicaid Redetermination reports and supporting materials available through the HIE. Covered Topics: Resource Formats: […]

Patient Panel Uploads

The Panel Processor is a portal-based application that allows participating organizations to upload and manage patient panels used to support population health activities and care coordination. These resources provide step-by-step guidance for preparing panel files, using the Panel Processor application, and resolving common upload issues. Covered Topics: Resource Formats: Tip Sheet (PDF) Introduces the background […]

Two-Factor Authentication

Two-Factor Authentication (2FA) adds an extra layer of security to your healthEconnect Alaska HIE Portal account by requiring a second verification method during login. These resources provide step-by-step guidance for setting up and using 2FA within the HIE Portal, including a downloadable user guide and a walkthrough video. Covered Topics: Resource Formats: Information Sheet Introduces […]