HIE Administrators play an important role in managing user access to the healthEconnect Alaska HIE Portal and helping ensure their organization remains compliant with HIE participation requirements. This set of resources provide an overview of the HIE Admin role and demonstrates how to use the HIE Admin Tool to perform common administrative tasks, including user management, access reviews, and account maintenance.
Covered Topics:
- The purpose and responsibilities of the HIE Administrator role
- How to access and navigate the HIE Admin Tool
- How to complete required user audits
- How to manage active and suspended user accounts
- How to create and maintain individual user accounts
- How to add multiple users using the bulk upload process
- How to manage user roles, permissions, and access
- Common administrative workflows and troubleshooting tips
Resource Formats:
| Information Sheet | Introduces the background and context of the roles, responsibilities, and resources available to support HIE Administrators at participating organizations. |
| How-To Guide (PDF) | Provides screenshots and step-by-step directions for utilizing the HIE Admin Tool. |
| Video | Provides a 1-hour training on using the HIE Admin Tool, delivered by our technology vendor, CRISP Shared Services. |
Video: