Our Services

Health Information Exchange (HIE) Portal

Easing patient data access and enhancing care coordination, healthEconnect’s Alaska HIE Portal connects EMRs between different healthcare providers. This provider-centric platform enables care teams to access and share vital medical information across systems, ensuring they have the right data at the right time. Whether embedded directly into existing EMRs or accessed securely through our online HIE Portal, the streamlined tools help providers deliver informed, timely care—where seconds can make all the difference.

How the HIE Portal Works

The HIE network securely exchanges health data between different electronic medical records (EMRs), ensuring both privacy and compliance while enhancing care coordination. Through our HIE Portal, providers from all areas of care can access vital information with ease. The portal brings together multiple applications in one place, ensuring timely access to the right data for delivering the care patients need. It can be accessed directly via a browser or seamlessly within the provider’s EMR.

In short, the HIE:

Types of Data

The HIE provides care teams access to the following types of patient information:

  • Hospital admissions & discharges
  • Laboratory orders & results
  • Radiology reports 
  • Clinical encounter notes
  • Medication history
  • Demographics
  • Social & behavioral data

HIE Portal Uses

Point of Care

The HIE Portal provides information from across care organizations for point-of-care decision making.​

Care Coordination

Provider-driven notifications and filters allow efficient coordination of care.​

Public Health Data Utility

Collecting and connecting disparate information sources to streamline public health data collection.

Managing Cost of Care

Providing data to connect individuals with the right care at the right time supports efficiencies in cost of care.​

Why use the HIE Portal?

Improve patient outcomes.

By providing real-time access to comprehensive patient data across care settings, the HIE enables providers to make more informed decisions, avoid medical errors, reduce delays in treatment, and ensure continuity of care, all of which contribute to improved patient outcomes.

Eliminate duplicative laboratory and imaging requests.

The HIE allows providers to access a patient's medical history, including prior test results, reducing the need for repeated diagnostics and minimizing unnecessary procedures.

Reduce emergency department admissions and readmissions.

The HIE enables timely access to patient data, allowing for quicker interventions and better management of chronic conditions.

Increase referral rates and care coordination.

The HIE facilitates seamless data sharing between providers, ensuring timely follow-ups and more effective transitions of care.

Expand behavioral health and social determinants of health data support.

The HIE integrates relevant patient information, such as behavioral health history, housing, and socioeconomic factors, into the clinical workflow, enabling providers to offer more holistic, personalized care that addresses both medical and non-medical needs.

Decrease administrative burden and total costs of care.

By streamlining data exchange and improving care coordination between providers, the HIE reduces the need for faxes and cuts down on the administrative burden of medical record requests. This helps minimize duplication, reduce paperwork, and ultimately lower the total costs of care.

HIE Portal Tools & Applications

Discover the diverse tools and applications available through the HIE Portal, designed to help providers deliver efficient, coordinated care. Below, you’ll find detailed information about key HIE Portal tools and applications, offering seamless access to critical patient data, real-time alerts, and improved care coordination.

Clinical Information

Clinical Information

Access real-time patient data including encounters, labs, radiology reports, and care summaries.
Learn More

PDMP

PDMP

The Prescription Drug Monitoring Program tool offers single sign-on access to Alaska’s system for tracking prescription histories and monitoring controlled substances.
Learn More

Population Explorer

Population Explorer

Manage patient populations with customizable real-time encounter alerts, six-month history, and transitions of care notifications, all designed to streamline care coordination.
Learn More

Frequently Asked Questions

healthEconnect Alaska does not share patient information with employers or law enforcement. It’s also important to understand that your health information cannot be used for sales or advertising. Your health data cannot be used for any other purposes without your written permission.

The valuable services provided by heathEconnect Alaska cost patients nothing. Patients can participate for free.

Patients can always opt out of sharing their data. If your provider’s facility participates in the network, your health information will be accessible through healthEconnect Alaska. Just like your health records in a medical clinic or healthcare organization, only those involved in your care will be able to access your information through the HIE.

You can decide to opt out and not have your health records accessible to your healthcare providers through the HIE. The choice you make will not affect your ability to access medical care. If you decide to opt out, your health records will not be searchable through the HIE, but your treating providers may still be able to access certain information about your healthcare history from other health data exchange entities, like your provider’s electronic health record.

You should understand that when you opt out, your medical information will not be readily available to help participating physicians manage your care, even in an emergency.

You can opt out any time by requesting an opt-out form from your provider. If you choose to opt out, first speak with your provider about the benefits. An opt-in/out consent form, which includes patient participation options, can also be found here: Opt-In/Out Form.

If your provider is not currently part of the healthEconnect Alaska network, encourage them to join. Having your complete patient history available for all of your providers to see is a big benefit to you in your healthcare journey.

Providers that would like to become healthEconnect Alaska participants can contact us at: info@healtheconnectAK.org or (866) 966-9030, ext. 4., and request a participation agreement.

You can find more provider-specific FAQs here.

Yes, but only under specific circumstances. Your health insurance company (health plan) may have access to your data through healthEconnect, but only if they are a participant and only for specific purposes. These include coordinating your care, managing healthcare services, and facilitating quality improvement measures.

Health insurance companies cannot use the healthEconnect Alaska to access your medical records for insurance underwriting purposes or to determine enrollment or eligibility for coverage.

Protecting data is healthEconnect Alaska’s highest priority. Our privacy and security practices have been HITRUST-certified, meaning they adhere to the highest industry standards and best practices. All transmissions are encrypted into a type of language that can only be translated, or decrypted, by certified professionals who have the authority to do so. 

All healthEconnect Alaska participants must sign a data-use agreement, which regulates and determines permitted uses and exchange, including privacy and security. Audits are continually performed to monitor data access. healthEconnect Alaska is compliant with HIPAA and other relevant legal requirements.

CRISP Certifications

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SOC-2-Type-II-Accreditation
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