Health Information Exchange (HIE) Portal
Easing patient data access and enhancing care coordination, healthEconnect’s Alaska HIE Portal connects EMRs between different healthcare providers. This provider-centric platform enables care teams to access and share vital medical information across systems, ensuring they have the right data at the right time. Whether embedded directly into existing EMRs or accessed securely through our online HIE Portal, the streamlined tools help providers deliver informed, timely care—where seconds can make all the difference.
More Information
Getting Started
- info@healtheconnectAK.org
- (866) 966-9030
Log In
Get Help
- help@healthEconnectak.org
- 907-770-2626
- HIE Portal Updates
How the HIE Portal Works
The HIE network securely exchanges health data between different electronic medical records (EMRs), ensuring both privacy and compliance while enhancing care coordination. Through our HIE Portal, providers from all areas of care can access vital information with ease. The portal brings together multiple applications in one place, ensuring timely access to the right data for delivering the care patients need. It can be accessed directly via a browser or seamlessly within the provider’s EMR.
In short, the HIE:
- Facilitates secure data sharing between different EMRs.
- Provides health data in various secure formats, based on need and allowable uses.
- Fully complies with HIPAA and state/federal privacy regulations.
- Does not own the data.
- Does not share data outside of a care relationship or authorized public health use.
- Does not share data with law enforcement.
- Does not use data for research purposes.
- Does not function as an EMR.
Types of Data
The HIE provides care teams access to the following types of patient information:
- Hospital admissions & discharges
- Laboratory orders & results
- Radiology reports
- Clinical encounter notes
- Medication history
- Demographics
- Social & behavioral data
HIE Portal Uses
Point of Care
The HIE Portal provides information from across care organizations for point-of-care decision making.
Care Coordination
Provider-driven notifications and filters allow efficient coordination of care.
Public Health Data Utility
Collecting and connecting disparate information sources to streamline public health data collection.
Managing Cost of Care
Providing data to connect individuals with the right care at the right time supports efficiencies in cost of care.
Why use the HIE Portal?
Improve patient outcomes.
By providing real-time access to comprehensive patient data across care settings, the HIE enables providers to make more informed decisions, avoid medical errors, reduce delays in treatment, and ensure continuity of care, all of which contribute to improved patient outcomes.
Eliminate duplicative laboratory and imaging requests.
The HIE allows providers to access a patient's medical history, including prior test results, reducing the need for repeated diagnostics and minimizing unnecessary procedures.
Reduce emergency department admissions and readmissions.
The HIE enables timely access to patient data, allowing for quicker interventions and better management of chronic conditions.
Increase referral rates and care coordination.
The HIE facilitates seamless data sharing between providers, ensuring timely follow-ups and more effective transitions of care.
Expand behavioral health and social determinants of health data support.
The HIE integrates relevant patient information, such as behavioral health history, housing, and socioeconomic factors, into the clinical workflow, enabling providers to offer more holistic, personalized care that addresses both medical and non-medical needs.
Decrease administrative burden and total costs of care.
By streamlining data exchange and improving care coordination between providers, the HIE reduces the need for faxes and cuts down on the administrative burden of medical record requests. This helps minimize duplication, reduce paperwork, and ultimately lower the total costs of care.
HIE Portal Tools & Applications
Clinical Information
Clinical Information
PDMP
PDMP
Population Explorer
Population Explorer
Frequently Asked Questions
Where can I find more information about substance use disorder (SUD) data privacy and protections in federal law?
Yes, you can request an accounting of disclosures from healthEconnect Alaska. This list of providers will include everyone who has seen any of your data in healthEconnect Alaska. You can request that list by completing the web form at: https://disclosures.crisphealth.org/.
Can my (SUD)/medication-assisted treatment (MAT) data be shared in other ways if I don’t opt in to share SUD/MAT data with healthEconnect Alaska?
If you don’t opt in to sharing your SUD/MAT data with healthEconnect Alaska, that decision only determines what can or cannot be shared with and through healthEconnect Alaska and does not pertain to other healthcare providers. If you are unsure, ask your provider if you have consented to share your SUD/MAT data elsewhere.
What is the risk of sharing my (SUD)/medication-assisted treatment (MAT) information through healthEconnect Alaska?
When you share your SUD/MAT data, members of your healthcare team will be aware that you are currently in SUD treatment, or that you have been in the past. Some patients prefer to keep this information private and only share it with specific providers. Your SUD treatment information cannot be used to discriminate against you.
Who can access patient information in the HIE and who will see my health information?
Patient information within the HIE is securely guarded and only accessible to authorized entities—the HIE participants—who contract with healthEconnect Alaska. HIE participants are bound by federal and state laws, including HIPAA. Moreover, they must adhere to healthEconnect’s stringent policies governing the proper use of patient information within the HIE.
A patient’s care team, which may include doctors, nurses, and other healthcare providers, along with their health plan and those working on a patient’s behalf, are among the participants who can access health information in an HIE. The intent behind this access is to streamline a patient’s treatment process, coordinate care, manage cases, plan transitions of care, and handle payment for treatment. This information is only shared with healthcare providers who list you as a patient in their practice or at the hospital. Providers must have an existing patient relationship to view your data in the HIE.
When required by law, certain approved entities like medical examiners and certain public health authorities might access the HIE for specific, permitted purposes.
At healthEconnect Alaska, we take data privacy and security very seriously. The use of the HIE is strictly governed and controlled to protect patient information and may only be used consistent with the law or our HIE policies.
Patients can request an accounting of disclosures from healthEconnect Alaska. This list of providers will include everyone who has seen any of your data in healthEconnect Alaska. You can request that list by completing the web form at: https://disclosures.crisphealth.org/.
Who will see my substance use disorder (SUD)/medication-assisted treatment (MAT) data if I don’t submit this consent form?
If you do not submit the consent form, your provider or healthcare organization will not share any data identified as SUD/MAT information with healthEconnect Alaska.
Can I revoke my consent? What happens if I revoke my consent?
You may revoke your consent at any time by requesting access to the consent tool from your HIE account manager by emailing them directly or sending a request to info@healtheconnectak.org. Then, ask your provider to log on to healthEconnect Alaska to deactivate your consent registration. healthEconnect Alaska will immediately stop sharing your SUD/MAT data upon your provider’s deactivation.
Who will see my substance use disorder (SUD)/medication-assisted treatment (MAT) data if I submit this consent form?
The provider consent form allows members of your healthcare team, including your hospital providers, primary care providers, and specialists, to view your SUD/MAT data. This information is only shared with healthcare providers that list you as a patient in their practice or at the hospital. Providers must have an existing patient relationship to view your SUD/MAT data in the HIE.
What substance use disorder (SUD)/medication-assisted treatment (MAT) data does healthEconnect Alaska have about me?
SUD/MAT data sharing is voluntary and opt-in only. If you haven’t opted in to sharing your SUD/MAT data, your SUD treatment providers cannot share your information with healthEconnect Alaska. Sharing your SUD/MAT data has benefits such as improved care coordination and gives your provider accurate and comprehensive insights into whole-person health.
Where can I find more information?
If you have additional questions, please contact healthEconnect Alaska’s support desk: (866) 966-9030, ext. 2, and help@healtheconnectAK.org.
Can I get a list of everyone who viewed my health information in the HIE?
Yes, you can request an accounting of disclosures from healthEconnect Alaska. This list of providers will include everyone who has seen any of your data in healthEconnect Alaska. You can request that list by completing the web form at: https://disclosures.crisphealth.org/.
CRISP Certifications
