What happens if I am late on payment or fail to pay?
Any Direct Secure Messaging accounts that are more than 90 days past due are subject to termination.
How does payment work?
Account admins will receive an annual invoice for all active accounts registered with their DSM Domain. Invoices will be sent to the email address provided during registration (not your DSM mailbox) and will be sent from Quickbooks@notification.intuit.com
How much does it cost?
healthEconnect Alaska’s DSM services cost $75 per mailbox per year.
I have a lot more questions!
Please visit the Inpriva DSM knowledge base for more detailed information about registration, functionality, user guides, and FAQs.
What about securely exchanging with an EHR?
You don’t need an EHR to exchange Direct secure messages with an EHR if you use healthEconnect DSM. The DSM webmail client has a unique CCDA viewer built in so that you can receive and read messages from an EHR with ease.
What if the person I am sending to does not have a Direct address?
When sending to a non-Direct address, you will get a notification asking if you are sure you want to trust this recipient–if you do, just click and send. Your recipient is issued a temporary Direct address that can exchange with your Direct address based on your decision to trust. Their temporary login and password is […]
What are the Direct Secure Messaging terms of service?
You can request a copy of the healthEconnect Direct Secure Messaging Participant Agreement. It contains pricing information, together with other terms and conditions for the service. You’ll be asked to sign and agree to these terms at the end of the Direct registration process.
What are the steps involved in the Direct registration process?
Here is a summary of what the steps are after you click on the “Register Now” button:
Who is Inpriva?
Inpriva is our trusted partner for Direct Secure Messaging (DSM). Originally developed for secure, interoperable communication between healthcare providers and their associates, Inpriva’s platform now extends to support secure collaboration in various sectors, including social services, public health, and judicial systems. healthEconnect Alaska utilizes Inpriva’s services to deliver secure, HIPAA-compliant email solutions, ensuring reliable communication across […]
What is Direct Secure Messaging?
Direct Secure Messaging (DSM) is a secure, HIPAA-compliant email service in which all the other users of DSM have agreed to the same level of authentication, trust and interoperability. The DirectTrust Accredited community is committed to the highest level of security, privacy and interoperability. DSM takes care of all the trust management, encryption and decryption […]