New User Training

All Users

Secure web portal access for sites without Single Sign-On (SSO).

Special Topics

Introduction to the HIE Portal

Table of Contents

Background

The HIE Portal is the primary tool used to access information available through healthEconnect Alaska’s Health Information Exchange (HIE). Before learning about specific workflows and features, it is important to become familiar with the Portal’s layout, navigation, and core functionality.

In this module, you will be introduced to the basic components of the HIE Portal, including how to navigate the interface, locate patient information, and access commonly used tools. These foundational concepts will help prepare you for the additional training modules that follow.

Review the training materials below to get started.

Topics Covered

Video Introduction

Guides & Resources

How-To Guide: HIE Portal

Provides step-by-step screenshots and instructions for accessing and navigating the HIE Portal. Ideal for self-paced learning, quick reference, or refreshing your knowledge after completing training.

Getting Help

  • Existing Participant: If you a are an existing participant and need help or want to schedule further training, email your healthEconnect Alaska account manager.

  • If you are not an existing participant or you are not sure who your healthEconnect Alaska account manager is, reach out to us at: info@healthEconnectAK.org or call 907-770-2626.

Resource Page

The onboarding pathway provides a structured introduction to the HIE, but all resource materials are also available individually through our Resource Library. Browse guides, videos, FAQs, and training materials at any time to support your ongoing learning and day-to-day use of the HIE.