Two-Factor Authentication (2FA) adds an extra layer of security to your healthEconnect Alaska HIE Portal account by requiring a second verification method during login. These resources provide step-by-step guidance for setting up and using 2FA within the HIE Portal, including a downloadable user guide and a walkthrough video.
Covered topics include:
- Covered topics include:
- Setting up Two-Factor Authentication for the HIE Portal
- Using the Authy app and other authenticator applications
- Using a hardware security key (FIDO2)
- Logging in with push notifications or verification tokens
- Accessing the HIE Portal without cellular service using TOTP codes
- Resetting a phone number or security key
- Requesting temporary assistance if a device or security key is unavailable
How-To Guide (PDF)
Video