Frequently Asked Questions for Patients
This brochure is designed for providers to distribute digitally to their patients and/or print and make available in-office. Access brochure here.
Can patients access their own data in HIE?
Currently, access is only provided to health care providers and members of the care team.
How does a patient participate in the HIE?
Patients can always opt out of sharing their data. If a provider’s facility participates in the network, a patient’s health information will be accessible through healthEconnect Alaska. Just like health records in a medical clinic or healthcare organization, only those involved in a patient’s care can access their information through the HIE.Patients can decide to […]
Who can access patient information in the HIE Portal?
Patient information within the HIE is securely guarded and only accessible to authorized entities—the HIE participants—who contract with healthEconnect Alaska. HIE participants are bound by federal and state laws, including HIPAA. Moreover, they must adhere to healthEconnect’s stringent policies governing the proper use of patient information within the HIE. A patient’s care team, which may […]
Is healthEconnect Alaska’s HIE Portal secure?
Protecting data is healthEconnect Alaska’s highest priority. Our privacy and security practices have been HITRUST-certified, meaning they adhere to the highest industry standards and best practices. All transmissions are encrypted into a type of language that can only be translated, or decrypted, by certified professionals who have the authority to do so. All healthEconnect Alaska […]
What data is shared with the HIE?
Through the healthEconnect portal, providers can access patient health information such as demographics (age, gender, and address); medications; allergies; immunizations; health conditions; reports, including labs; provider’s notes and summaries from other healthcare organizations; and care coordination documents. Not all health clinics or providers share information with healthEconnect Alaska. Patients can ask their care providers if they […]
What is an HIE?
An HIE is an organization with agreed-upon operational and business rules that provides services to enable the electronic and secure sharing of health-related information. Electronic exchange of clinical information allows doctors, nurses, pharmacists, and other healthcare providers improve the speed, quality, safety, coordination, and cost of patient care. HIE adoption is associated with various benefits, […]
Who does healthEconnect Alaska serve?
As Alaska’s HIE, healthEconnect Alaska focuses on the diverse Alaska healthcare ecosystem, which includes hospitals and clinics; providers, including behavioral and tribal healthcare providers; payers and health plans; public health agencies; and federally qualified health centers. Learn more about the various entities we serve and the organizations/stakeholders in our network.
What is healthEconnect Alaska?
healthEconnect Alaska is a nonprofit organization designated in 2009 by the Alaska State Legislature to be the health information exchange (HIE) for all of Alaska. We are not owned or controlled by any healthcare entity, and we do not answer to anyone but our board of directors and the state of Alaska. We never sell, […]
Where can I find more information about substance use disorder (SUD) data privacy and protections in federal law?
Yes, you can request an accounting of disclosures from healthEconnect Alaska. This list of providers will include everyone who has seen any of your data in healthEconnect Alaska. You can request that list by completing the web form at: https://disclosures.crisphealth.org/.